Toxic environment, the poor reviews are true. - Anonymous employee Charlie Health Employee Review

1.0
12 Jun 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the best and brightest are recruited to this organization.

Cons

Sadly the bad reviews are accurate and true. The culture is cult like and if you do not mold to that, you will be discriminated against. The recruitment team is advised to avoid all applicants that speak about work life balance. Employees are advised to provide positive reviews on forums like this to filter out the truth of this company. Executive leadership micromanages these highly accomplished professionals and the environment is cut throat. Please know this is not a mental health company- this is a tech company collecting data on every client, every employee, and in my opinion does not have their clients nor employees best interest at heart. It’s unfortunate executive leadership continues to ignore the feedback/suggestions coming from their own employees, as the individuals that work here have the biggest hearts and truly care about helping their communities. For a start up that has tremendous potential- unless they change their ways, this organization is not sustainable and will not continue to attract top talent.

Explore other reviews about Charlie Health

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The environment & people you work with are unmatched. The bar is high and it’s evident why

Cons

Wish there was more flexibility on PTO / other fringe benefits

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work is rewarding and we get to do great things for clients every single day. Also being remote is something you really can't beat!

Cons

Many... contract employees are not able to renogitate for a different pay rate, so definitely ask for what you plan on making as long as you are working here (and this is different from how it was when I started 2 years ago!) Also, the scheduling is a mess and groups are often closed or merged, so clients are frustrated and may then take it out on you... They have recently started evaluating facilitators by AI-recorded metrics and these are the sole determinant of your worth as a team member, so if you don't perform according to those standards (which don't capture the whole "picture" of a group) then you may be let go without much warning. Lots of shifts in leadership recently and the facilitators and clients are really paying for it. Very disappointed... this was a wonderful job opportunity but now I feel stuck because I want to be remote, but I will be making the same wages indefinitely unless I find a new job.

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