Incredible team but toxic leadership undermines mission - Anonymous employee Charlie Health Employee Review

1.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My team members that are on the ground doing the work are absolutely incredible. They are brilliant, kind, supportive, and mission driven. The mission is something to strive for and be proud of.

Cons

Take all positive reviews with a grain of salt, as leadership is currently offering a reward to people who share positive reviews and then submit screenshots. Unfortunately, leadership does not demonstrate the company values, or drive decision making in a way that makes the mission actionable. I have experienced multiple instances of gaslighting and micromanaging that does nothing but burn brilliant employees out. Decisions are made, approved, and then revoked with no explanation. I have been told explicitly that if an intervention doesn’t directly drive profit then it’s not an outcome leadership cares about even if it will have positive impacts on clinical quality. And no one stays long enough to build a positive work culture. People are afraid of the CEO because she will tear you apart for the smallest reason. And if there isn’t something obviously wrong she will make something up to nitpick.

Explore other reviews about Charlie Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Strong leaders - Opportunity to learn from best of best - Mission driven organization - Strong culture

Cons

I do not have any :)

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The engineers, clinicians, product folks are passionate and genuinely care about helping our clients

Cons

From all I’ve seen, the upper management does not prioritize clients, rather profit. If you are an engineer, I would not recommend joining Charlie Health in its current state. That may change down the line, but my experience was volatile and absurdly incompetent from upper leadership. Engineers are not prioritized and frankly seen as disposable. Deep down at Charlie Health there is a great company, and it could one day be a great place to work. But dear lord they need to get their act together first- don’t get caught in the crossfire.

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