employer cover photo
employer logo
employer logo

Chamberlain University

Part of Covista

Engaged employer

Burnout University! - Student Services Manager Chamberlain University Employee Review

1.0
16 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The only pro is students get a degree.

Cons

The pay for the amount of work is a joke, especially if promoting within. They use the lame excuses of why someone external can make 10-15k more than you doing the same job. On top of all of that, nobody received a raise last year, which would be understandable (due to Covid) if they didn’t spend over a BILLON dollars purchasing Walden. Benefits are basic. Not many options. Work-Life balance is a joke. Nurses are treated superior to regular staff. Employee appreciation day is non-existent unless your direct manager does something but an entire week is spent celebrating nurses. Also, only nurses get gifts for anniversaries, where regular staff only get 8 hours additional PTO the year they hit 5 years. Attempting to provide honest feedback and input in surveys and in meetings will get you blacklisted and frowned upon. Being fake and sweeping things under the rug will get you far. Drink the kool-aid and they’ll drag you to the top with them. Colleagues were bringing up the amount of work on their plates and instead of listening and making it a better workplace they laid off tons of people and restructured. The restructuring makes no sense and is truly causing a lot more stress to those still with the company. Seeing 2 layoffs in 6 years was heartbreaking. When I first joined Chamberlain it was a happy place that prided itself on behavior based services. Due to new leadership, with very little higher education experience, things have shifted to being all about money and numbers. It’s truly disheartening and disgusting. Get it together Chamberlain. You can do better, you USED to be better!!!! Also, TA/HR…take your fake comments on the reviews elsewhere. You never did anything for anyone that brought real issues to you.

Explore other reviews about Chamberlain University

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've spent many years at Chamberlain, and one of the main reasons is the opportunity for growth. If you're looking for a career rather than just a job, there are clear advancement opportunities at both the enrollment representative and leadership levels. The culture is performance-driven but also coaching-focused, with strong investment in training and development. Chamberlain has strong brand recognition, which makes conversations with prospective students meaningful and rewarding.

Cons

The pace can be demanding during peak enrollment periods, and success requires adaptability as priorities and processes evolve.

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are lots of good people working in the campuses and working to help students succeed is very fulfilling.

Cons

The home office (Covista) IT takes forever and a day to do anything. There seems to be a focus on reducing costs to the point that the experience feels cheap.

See reviews by: Helpful|Rating|Date|All