Deeply unprofessional leadership and toxic environment - Anonymous employee Century Center Employee Review

They have some great staff in entry level and mid-level positions. It's a fun venue to plan events at since it has multiple indoor and outdoor options for guests.

Bad management at the top level. Current General Manager is volatile and yells at the staff. No accountability for upper management from the above venue corporate level staff that work with ASM Global and no accountability for poor behavior of upper management on the venue level from HR. The Human Resources Coordinator functions more like a personal assistant and friend for the GM to vent with on a daily basis instead of protecting the business she has been entrusted with. GM regularly mentioned having control issues and trust issues which she used as an excuse to micromanage the staff. Gossiping amongst upper management was also a big problem which cripples the work culture from the top down. Pattern of bullying and micromanaging some of the staff/managers to try to get them to quit so they don't have to deal with corporate questioning why the turnover is so high. Past event managers/coordinators had very similar experiences that led them to quit. Would not recommend working for this venue with the current management in place. Overall, it's a very toxic environment to work in.

Good PTO policy right away.

Upper management will run that place into the ground. They only hire their friends to the director level who are not qualified. You ask for help and are just told to figure it out. No conversations are had to fix anything, it is just becomes an immediate reprimand. If they do not like you, you are immediately on the "hit list" and they will make it a mission to get you out.