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Centric Business Systems

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The truth about the Malvern, Pennslyvania Office of Centric Business Systems - Account Executive Centric Business Systems Employee Review

1.0
12 Aug 2019
Recommend
CEO approval
Business outlook

Pros

NO PROS AT ALL. The Malvern, PA Office is a complete dumpster fire. 25 employees have left in less than 12 months. The management was like a Do It Yourself home project. You need to teach yourself and see what happens. Basically, the only option was to learn from your mistakes because there was no guidance or management support.

Cons

Honestly, I will start off by saying that I wish there was a option to give a negative rating for stars. If there was I would give the Malvern Office of Centric Business Systems a NEGATIVE 5 stars. I worked for this office for less than a year and feel entitled to share some things that others should be aware of and watch out for. The Malvern Office is dysfunctional and has completely unprofessional management. There was no 1 on 1 weekly meetings and there was no on going training but they will tell you they will train you . In fact on most Wednesday nights instead one of the managers would take us to the bar and feed us alcoholic drinkings for 3 hours. This office in Malvern has lost 25 employees in the last year consisting of sales reps, managers and the office recruiter. You may ask why is the turnover so high? Well, the answer is simple lack of management /support to allow for career advancement and success. To be successful in sales, you need resources and it doesn't help when your manager is late to meeting that he accept outlook invite for or cancels on the appointments 5 minutes before he is supposed to meet you there. However, it seemed that management and everyone had no problems being on time or even early to a happy hour. The Malvern office has a toxic work environment. It needs to look in the miracle and realize that when 25 employees leave in less than a year it isn't because of the employees were not a good fit. It is because the employees had enough of the toxic work environment and lack of management. Therefore, Centric was not a good fit for the employees.

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Centric Business Systems Response
6y
Thank you for taking the time to share your feedback. I assure you that the experience you described is unique and absolutely does not align with the Centric culture that we value so deeply and is disappointing to hear. As an organization, we are committed to providing an environment where all employees feel they are valued, treated with respect and supported in a way that will help them be successful. The Malvern office is one of our newer offices and has experienced some unusual turnover this year. As a result, we have been working to build a strong leadership team to be able to support the Malvern staff more effectively. To that end, over the past couple of months we have added some outstanding leadership, including transferring a Regional Sales Manager from another office with a proven track record as well as a new VP of Sales with 20+ years of experience leading teams within our industry. We appreciate your feedback and we expect that our Malvern office will begin to grow and be as successful as our other offices.

Explore other reviews about Centric Business Systems

5.0
17 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Awesome management, incentives, uncapped com.

Cons

must be ready for hard work involving walking/busy sched. (this can be nice for some)

2.0
15 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Culture was great but everyone acts very fake

Cons

IT is seen an unessacary cost and not given the proper tools to accomplish the job.

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