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CentralSquare Technologies

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Drowning in backlog, bleeding experience - Anonymous employee CentralSquare Technologies Employee Review

3.0
4 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employees care about the customers and want to be successful. Generally the culture is helpful and team oriented.

Cons

Middle management realizes line staff are drowning in work and bleeding experience, but hold thats just how it is attitude. Upper management is focused on sales and marketing while products are falling behind in bugs, features, and implementation. Customers are upset and feel abandoned. Contractors are brought in at higher pay rates then existing staff with marginal if no industry experience causing more work for existing staff. Multiple canidates with a decade of experience didnt make it past submitting a resume.

Explore other reviews about CentralSquare Technologies

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The Proposals Team is amazing. The manager and director are supportive, knowledgeable, and fair. The team is hard-working, skilled, and friendly. I will miss them! If you are worried about the other reviews about CentralSquare, the Proposals Department has been insulated from cuts (except for a part-time position), and they try to balance the workload for job security.

Cons

It is a very large company, so there are some silos between departments.

1
2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people that do the work actually want to provide a good product and fix customers problems.

Cons

Regular priority pivots, not fully implementing previous decisions leaving half baked processes adding overhead. Constant focus on new sales and stringing existing customers along with empty promises. Leading to shrinking headcount in the departments that do the work while sales teams grow and get larger bonuses. Following the increase use of AI and reduce headcount trend

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