2.0
26 Aug 2014
Former employee, more than 1 year
Dallas, TX
Recommend
CEO approval
Business outlook
Pros
The benefits and compensation were the best thing going for the company.
Cons
The company was constantly changing rules and making promises to keep contracts without having the man power to do the work. The company's focus week after week was productivity not quality of care to its members. Training was very poor and as soon as you learned it they would change the rules. HR response was very unhelpful as well as technical support. If your computer crashed you could be on hold for 45 minutes waiting for assistance. This environment is very stressful and not user friendly and.