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      Cengage

      Engaged employer

      Cengage reviews

      Mixed Bag - Supportive Colleagues but Lackluster Strategy - Anonymous employee Cengage Employee Review

      2.0
      4 Feb 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Supportive Coworkers: One of the standout aspects of working at Cengage Group is the fantastic team camaraderie. Colleagues are not just coworkers but a supportive community, creating a positive work environment. - Opportunities for Growth: The company offers opportunities for professional development, allowing employees to enhance their skills and advance in their careers.

      Cons

      - Lack of Strategy: Unfortunately, the company's Achilles' heel lies in the senior management's lack of a clear and effective strategy. The absence of a cohesive direction leads to confusion and frustration among employees, impacting overall morale and productivity. - Communication Challenges: The communication from the top down needs improvement. This is especially frustrating because Sr. Leadership spends A LOT of time communicating with the company but they don’t say anything meaningful. Clarity in organizational goals and transparent communication about company decisions would greatly benefit the work atmosphere.

      avatar
      Cengage Response
      2y
      Thank you for taking the time to leave a review about your experience. It is great to hear positive remarks about your former colleagues and I am pleased that you felt there were plenty of opportunities for growth and development. Although the education industry is one of constant change, our strategy of delivering affordable high-quality materials to students remains the same. We are focused on transforming our operations to ensure efficient and impactful delivery amidst the evolving market landscape to ensure we can sustain and accelerate this growth going forward. Regarding communication, creating opportunities for transparent, candid conversations is a top priority for me and the entire executive team, we look to do this through our First Fridays and departmental town halls. I welcome you to reach out to me directly to discuss ideas or additional feedback on how we can continue to improve these conversations in the future. Thank you for your feedback and more than 10 years of service. Best, Michael Hansen, CEO

      Explore other reviews about Cengage

      3.0
      4 Jun 2026
      Director of marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

      Cons

      The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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