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      Cengage

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      Cengage reviews

      The most innovative and forward-thinking company I've worked for! - Regional, Customer Success Manager Cengage Employee Review

      5.0
      1 Aug 2023
      Regional, customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You have the space to be creative and OWN it. Loads of resources for wellness and your overall success. The people here actually care about your well-being and want you to succeed. Your impact on instructors and students is the most rewarding.

      Cons

      Sometimes there isn't a clear ask or steps to doing your job. There are always a lot of changes, and you just have to keep up.

      avatar
      Cengage Response
      2y
      Thank you for taking the time to leave a review. I am happy to hear that you are passionate about working here and that you feel supported by our wellness and professional development resources. Your comment about streamlining tasks and process is your well-timed, and we will be rolling out new approaches to address this very soon. Stay tuned. Finally, on communication, I take pride that we have developed an open dialogue that is based on transparency and candor, and you, like so many others are crucial for that. Thank you for your more than 8 years of service. Best, Michael Hansen, CEO

      Explore other reviews about Cengage

      3.0
      4 Jun 2026
      Director of marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

      Cons

      The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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