Over promises and under delivers - Account Manager Cellular Sales Employee Review

1.0
1 Aug 2023
Recommend
CEO approval
Business outlook

Pros

You have free use of your cell phone. It’s easy to change your schedule around.

Cons

I was with the company for 6 years. They pride themselves on “great work culture” and “home/life balance.” There is no PTO. No vacation time. They do NOT pay you for meetings, and they are mandatory to attend. They are 6am, biweekly, and at a store up to 2 hours away. They schedule meetings, with 2 days notice, on school days and recommend bringing your kids to the 6am meeting 2 hours away, then driving them to school. They take money from your commissions with no heads up and cannot provide a reason. They force employees to leave fake google reviews to make the company look better than it is. They also force employees to use customers phones to leave fake google reviews without their knowledge. If the company loses a phone, or is a victim of theft, that money comes out of your commission check. Even if it wasn’t your fault, if you were clocked in at all during that day, you have to eat the cost of lost product- this includes FedEx boxes that show up empty. Management encourages unethical selling tactics.

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Cellular Sales Response
2y
Thank you for sharing your experience. Our highest priority is to be sincere and honest in our interactions with our clients and employees. We take all feedback very seriously and we learn from everyone who walks through our doors. Our goal is to support our employees and succeed as a company. We know that working in sales can be challenging and that is why we do our best to provide the training and tools for our team members to succeed. We would like to learn more about your perspective. If you would like to continue the conversation, please contact us directly at nationalrecruiting@cellularsales.com.

Explore other reviews about Cellular Sales

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

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Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

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Cellular Sales Response
1w
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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