You will have to sell some products and services (verizon visa card, insurance, etc.) that make a lot per each sold, but aren't really a great decision for the customer, which can lead to some customer resentment. You will miss out on comms if you are stuck helping a customer instead of selling. This encourages reps to skimp out on helping people with advanced devices, especially the elderly, in favor of making more money. HOWEVER, if the customer is not satisfied with your help in any way and decides to leave a nasty review, you will be in the line of fire with management. In rural/low traffic markets, you will be forced to use tactics that the top 10% of reps use just to survive. It makes you a better salesperson, but the rewards are not as plentiful. I made 54k gross my first year and 32k the second because I worked in a low traffic area (my hometown.) You also will need to drink the koolaid a fair bit to even think about getting anywhere on the ladder, but keep in mind that if you are a hunter who needs to be pulled back some, you will probably be okay vs a gatherer that needs a little push here and there. You will be expected to push a high profit device on every person that enters, including people that cannot afford it.