The President (and upper management). Everything runs on her whim. Senior executives almost afraid to go to the bathroom without her permission. She actually told me that the COO "didn't have the authority" to make a REALLY minor decision. Micro-manages employees to death, rules change almost hourly and many hours and days are wasted on wild goose chases initiated by the President, under extreme pressure to deliver impossible results. Expect 60 hour work weeks and dirty looks if you leave the office before 6:30 PM. If this was my first job out of college, I would have quit the industry and went back to grad school.