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      Casper

      Engaged employer

      Casper reviews

      Isn’t as what it seems. - CX Specialist Casper Employee Review

      2.0
      15 Feb 2021
      Cx specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      They give you a lot of stuff — free stuff that makes it worth staying

      Cons

      40K as a salary for phone calls is lower than what most make at a normal place. Worst experience was the leads and managers who’ve been here since day 1 and act like everything is almighty perfect. There’s favorites and you may get fired based on csat scores

      Explore other reviews about Casper

      5.0
      18 Apr 2025
      Store supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      3.0
      11 Jun 2026
      People operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

      Cons

      The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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