Low morale and Unstbal - Anonymous employee Casper Employee Review

2.0
15 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

—amazing benefits package —nice office space —some of the best people I ever worked with (who are exiting in droves)

Cons

—some of the worst morale I’ve experienced at any company, especially one so young —the hard work of mid- and entry-level employees is consistently undermined by the erratic and non-transparent decision-making of senior management —comms from senior mgmt are either rose-colored glass views or complete lack of ownership for problems that crop up again and again —poor people management skills at every level —super unclear pay structure that keeps everyone paid 10-20k/yr less than they should be —phony “social good” internal messaging to convince everyone they’re saving the world by selling mattresses —CEO does not know how to talk to other people. Stop making him address the company. It’s a bad look every time.

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Casper Response
5y
Thank you for sharing your experience with us. We are sorry to hear your experience was not more positive, please know we take feedback very seriously for continual improvement.

Explore other reviews about Casper

5.0
18 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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