Classic top down company - Customer Service/Service Specialist Carrier Employee Review

1.0
5 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits. Nice modern office.

Cons

Very old fashioned, top down culture. Old systems. Poor culture. Very badly managed. Extreme workload.

Explore other reviews about Carrier

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I feel valued and my work matters

Cons

It is a big company with many moving pieces

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Carrier Response
1mo
We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee masters program is great

Cons

Lots of spinoffs and mergers/acquisitions

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