Horrible - Accounts Receivable Specialist CareOne Credit Employee Review

They allow agents to work at home or in the Columbia, MD Home office. Their benefits are fantastic, and their pay scale is higher than most work at home opportunities. The people are wonderful to work with. Management is tough, but fair.

Performance measures are all or nothing. Very high performance standards must be met to continue employment.

Working at home, some nice co-workers, and PTO. That's it.

Everything. The only good thing about the job was working at home and some of the other reps were nice. The company helps a small portion of customers and the rest are burned. The enrollment coaches give unrealistic expectations to customers. You will not feel like the company cares about customers or employees. Layoffs once or twice a year. Constant threat of termination even if you miss quota by a tiny fraction. The requirements are inconsistent and always change. You aren't really helping people manage debt, but rather answering calls and trying to help them, if you can, under 6 mins. Read the reviews under Ascend One. It's the same company. I wrote a more thorough review there.