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CareFirst BlueCross BlueShield

Engaged employer

Training Could Be Better - Customer Service Representative (CSR) CareFirst BlueCross BlueShield Employee Review

3.0
25 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Kind, professional, compassionate, great insurance.

Cons

The promise of training lured me in. But we’d spend most days doing nothing. When we went to the floor to take calls we were unready.

Explore other reviews about CareFirst BlueCross BlueShield

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule, remote most days, good pay

Cons

Disorganized leadership, everything else is great

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a few awesome associate

Cons

Continuously reactive mode without proactively evaluating all options

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