Awful junior leadership - Clinical Lab Assistant CareDx Employee Review

2.0
28 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Teammates that are eager to help and support each other despite being overworked, with decreasing support & lack of supplies. Good luck, the lack of work life balance with no hopes of improvement wasn't for me.

Cons

Poor leadership from junior management that spends more time trying to look good on emails to leadership than they do on their own work. It's honestly impressive to see how little work is done by those who are in management & supervisor positions, when you compare them to those who actually do their work and keep the madness running.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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