Worst Job Experience Ever - Senior Business Analyst CareCentrix Employee Review

1.0
16 Oct 2021
Recommend
CEO approval
Business outlook

Pros

-There are remote opportunities. -I like the business model, but the execution is lacking. -With proper training, the workload could have been manageable

Cons

So are many negatives to name... -Micro-management is rampant -Toxic, tyrannical managers -They constantly pit employees against each other (hunger games) -They are dependent on outdated technological -Your onboarding "training" is really lacking. If so many are unsuccessful in the role you would think they would revamp the training, but instead, they blame the new hire. -High health insurance premiums -Very little vacations days -Job insecurity is constant

avatar
CareCentrix Response
4y
Thank you for providing your feedback. We are pleased to read that you appreciate our business model and the opportunity to work remotely. We are disappointed to read some of your other comments that are impacting your job satisfaction. We aim to live all of our core values each day, including, "We Strive For Excellence." We value our team members and their input to help drive solutions and make us a better company. To that end, I encourage you to reach out to your Human Resources Business Partner to discuss your specific concerns so that we can partner to drive improvements. We look forward to hearing from you.

Explore other reviews about CareCentrix

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

avatar
CareCentrix Response
4mo
Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.
3.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

Cons

Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

1
avatar
CareCentrix Response
4mo
Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.
See reviews by: Helpful|Rating|Date|All