Coordinator - Care Coordinator CareCentrix Employee Review

5.0
29 Dec 2020
Recommend
CEO approval
Business outlook

Pros

The CEO is a very kind man he cares for all his employees there is a lot of incentives and bonuses just for being a long time employee.

Cons

Depending on the department that you work in working your way up to leader ship is all about who you know and who you’re friends with. People get over look alot that are great employees.

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CareCentrix Response
5y
Thank you for taking the time to leave a review. We appreciate your 5+ years with CareCentrix. We agree that our CEO, John Driscoll, is one of a kind and cares deeply for all of our team members. We believe that team members are the key to our success and reward accordingly when we exceed our performance objectives as a company. We promote a fair internal hiring process, aiming to select the most qualified candidate for the job. We also offer team members a number of tools and resources to help them grow professionally. If you have any concerns with the process or if we can help you to take charge of your career, please reach out to your manager or HR Business Partner. We wish you continued success with CareCentrix!

Explore other reviews about CareCentrix

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

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CareCentrix Response
4mo
Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.
3.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

Cons

Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

1
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CareCentrix Response
4mo
Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.
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