2.0
14 Jul 2023
Current employee, less than 1 year
Norristown, PA
Recommend
CEO approval
Business outlook
Pros
For the auto industry, the hours are good. The opportunity for good pay exists, but a lack of customer focus prevents any good commission earnings.
Cons
- Management is looking out for themselves, not the customers or employees - Service is mainly focused on used car production and not customer repairs. - No defined process for anything; everybody does their own thing. Parts used in the vehicles are either used or cheap aftermarket. Angry customers often face issues with vehicles less than 30 days from purchase. The commission is only based on customer pay and includes no warranty work.