Not a bad place to work - Sales Consultant CarMax Employee Review

4.0
26 Sept 2010
Recommend
CEO approval
Business outlook

Pros

Very competitive pay for entry-level sales, good stock option plan, it was a good entry-level job to obtain valid sales experience. They do give you all of the tools and training that you need to be successful.

Cons

There are no "raises" for sales consultants. I worked there for 4 years, and the base rate per vehicle never changed (meanwhile inflation did!). Some people had worked there 10+ years without the base rate ever changing. Management's solution to this problem? "Sell more cars!"

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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