carmax is great, if your not in sales - Sales Consultant CarMax Employee Review

2.0
21 Aug 2008
Recommend
CEO approval
Business outlook

Pros

It's good extra money if your in sales. All other areas pay very well, but a sales consultant in hurting most of the time. This is a rough market to have your whole pay check be depaendent on car sales commission If your a buyer life is great, management is living the hi life. Sales people are getting the shaft

Cons

work comission no sales no pay your whole check depends on how meny cars you sell. how meny service planns you sell. If no customers are coming through the door, like right now with the market the way it is, than you make no money

Explore other reviews about CarMax

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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