Terrible place - Buyer CarMax Employee Review

1.0
12 May 2010
Recommend
CEO approval
Business outlook

Pros

Its great you get to buy wholesale cars on the cheap. They offer decent medical benefits. Don't need to be very bright to work there. So that's a plus.

Cons

Upper Management has a complex. When you buy those wholesale cars, you MUST pay Carmax a profit of at least $1000 . Carmax touts the Best 100 places to work, but it was like hell on earth.

Explore other reviews about CarMax

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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