Somewhat satisfied employee. - Anonymous employee CarMax Employee Review

4.0
3 Oct 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to start a career. You can start at the most basic job and work your way up the chain if you work hard. Carmax really cares about what you think of the workplace. Diversity is very important to Carmax and so is happy employees.

Cons

Retail hours are not for everyone, especially if you have a family. I wouldn't recommend working there If you don't like working outside in the weather (hot, cold, rain, sleet, snow).

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5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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