A few great people suffering in a toxic wasteland. - Anonymous employee Capstone Publishers Employee Review

1.0
3 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The single positive takeaway from my experience at Capstone is that it taught me what I never want to experience with an employer again. Benefits are about average. I had better before Capstone and have better since leaving, but they aren’t terrible. For this place, I would consider this a win.

Cons

Where to start? - The company is disgustingly top heavy. I’ve seen companies more than double the size be exponentially more successful with 1/2 the number of senior-level leadership that Capstone has. To make matters worse, they are out of touch with employees and communication and leadership is nonexistent. - Middle management: I am not sure why I would expect these people to be quality leaders when those above them are so poor. Everything is micro-managed to a extreme extent. There is no such thing as efficient processes and do not even try to suggest improvements to these folks. Get use to hearing “This is how things have always been done,” from them. They also have a knack for being condescending and disrespectful. They have no skills in managing and developing talent. Each one I had the displeasure of encountering was incompetent at best. They treat what should be a professional environment like junior high. The only way to win with them is to be a yes-man who does some serious brown-nosing. They also allow individual departments to blatantly disrespect individuals in other departments that they view as “less than” - again, don’t bother bringing this up. Save your breath and time. - HR: They are a straight up joke. HR in general can have a bad reputation, I realize, but this group of winners is certainly the reason most people shudder when they think of dealing with Human Resources. Zero professionalism as well. Definitely a primary cog in the problematic machine that is Capstone. - Integrity: If you are a fan, you should pass Capstone by. More unethical business practices than I can count. Not closing a month of business until several days later as “big orders” were coming? Yeah, that’s a monthly occurrence. The company was constantly being audited during the time I was there which is never a good sign. -Compensation: Straight up terrible for a majority of the company. Overall, please do yourself a favor and know that you are worth more as a human being than Capstone will offer. I was continually advised what a horrible employee I was during my time with the company and I sadly began to believe it. It was only after leaving and achieving a great deal of success with incredibly positive and affirming feedback that I can understand that Capstone is simply toxic. If you are a person who has any drive to succeed, has innovative ideas, wants to grow, and desires to be part of a supportive team with inspiring leadership, do yourself a favor and keep looking. The people here are so miserable from top to bottom and it will kill your will and soul.

Explore other reviews about Capstone Publishers

5.0
17 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Strong products trusted by educators and parents. Open and honest transparency from leadership. Collaborative teams. Great benefits and conscientious HR team. Strong senior leaders.

Cons

Communication flows still need work on department decisions. Resistance to change by some of the long term employees.

1.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Depending on the department, middle management is supportive but lacks the backing of senior/executive leadership to enact beneficial change

Cons

1. Perception over performance is the focus. As long as employees play the part and are agreeable, no one pays attention. Once you begin calling out issues that require change, your label as a difficult employee is set. 2. The loudest people are the people listened to. Employees don’t speak up for fear of retaliation. 3. Burnout and overwork is praised. Majority of employees have to take on an unrealistic work capacity, and unless individuals are willing to work outside of the contracted 40 hour work week there is not an opportunity to complete the work and be successful. 4. All work is based on reactivity and chaos. There is an extreme lack of systems in place to establish process, responsibilities, and ownership of tasks. Almost every task or project is considered a “fire” and employees must drop everything to complete. Prioritization does not exist. 5. Fear is the primary driver of business decisions. Loss of potential customers initiates decisions that directly contradict stated company values. 6. Numerous executive leadership changes within a short span of time and little to no initiative to communicate with underlying departments to understand the work each team performs, the capacity to perform the work, and resources required for success. 7. Concerning reliance on AI to develop company wide initiatives without discussing with each team their goals to ensure cohesiveness between expectation and reality of team capacity and resources.

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