Great Company - High Value Services Representative Capital One Employee Review

5.0
23 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Capital one is a great company to work for and they take pride in the diversity of their work force. Training is very thorough in order for employees to provide the high quality service that Capital One is know for.

Cons

I honestly have nothing negative to say about my experience working at Capital One. It is truly a great company to work for.

Explore other reviews about Capital One

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great supervisor, great insurance, positive remote work environment

Cons

High call volume but that’s expected tbh

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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