Not what I expected - Senior Associate Capital One Employee Review

2.0
12 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Clear mission based business. Customer focussed. Senior leaders give regular updates on how the business is doing. Nice office with restaurant, free tea, coffee and hot chocolate, pool table, gym, music room, etc.

Cons

Employee performance reviews are done by ranking all employees of the same pay grade. As a result, colleagues are very unhelpful towards each other as they consider them as competition. High staff turnover. Whilst from the outside it looks like a very flat organisation, with VP’s and Directors sitting in an open plan office with everyone else, people are very status oriented and regularly say “X is a Principle Associate” or “Y is only a Coordinator. He shouldn’t be talking to someone of our level like that”.

Explore other reviews about Capital One

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Most advance tech stack. Cutting edge research

Cons

Performance management and feedback based system drives politics. Senior management usually works towards saving their own a** especially in legacy orgs

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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