Not the company I expected it to be - Anonymous employee Capital One Employee Review

1.0
11 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The new hires that i work with are very personable. The recruiters did an excellent job picking them out Working from home of course saves gas.

Cons

Human Resources & Ethics does not help with any issues you have. They only protect those who have high status and don't care about real concerns. If you ever have a issue and need think you can go to them for help. Think again because they will side with those who have been with the company for years and have a high status - If you work from home your computer will be monitored by your trainer meaning they can see single thing you do on your screen. If they tell you this is not true do not believe them. They are lying and can see everything. They can see when you sit, when you stand, when you have your phone out ect. heavy micromangement and tracking. Trainers are very rude and passive-aggressive but this also goes along with the people who work here thinking they are better than everyone. They expect you to kiss up to them and be fake. - There's many things here that im pretty sure are not legal that are going on and when you call them out on it they turn a blind eye.

Explore other reviews about Capital One

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, leading tech

Cons

Ulta standardization from the top down, can slow progress

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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