16h
Thank you for your feedback. We take all employee comments seriously; however, the statement regarding “100% utilization” is inaccurate and does not reflect how our organization actually operates.
While we appreciate the positive comments about schedule flexibility and team support, we need to address the statement regarding “100% utilization,” which is simply not accurate.
Our utilization expectations are designed to be both realistic and sustainable, taking into account non-billable responsibilities such as training, internal collaboration, planning, and professional development. We do not expect, nor do we support, employees operating at a constant 100% utilization level, as that would not be conducive to long-term performance or well-being.
We are actively investing in leadership development, communication, and retention initiatives to build a strong, consistent environment for our teams.