Pros
The clients, coworkers, clinical supervision.
Cons
This agency is not what it used to be. Major changes in upper management, complete disconnect with "frontline" case managers. Under trained/incompetent supervisor in the REACH program with no clinical or therapeutic knowledge. They exploit their employees with unrealistic expectations and workload. Employees are expected to work overtime without compensation and reprimanded if they don't complete work or ask for support. Instead of asking questions and finding solutions to support case managers , management brings in HR to provide a "pep talk" that this work is simple and all case managers need to do is see clients, write timely notes, and return phone calls. Management thinks "change" is normal and does not question why there is such a high turnover rate. If you want to feel underpaid, under valued, demoralized and overworked, this place is for you.