n/a - Customer Service Representative Caliber Collision Employee Review

4.0
12 Nov 2019
Recommend
CEO approval
Business outlook

Pros

My teammates were great people to work with and were always willing to help me when I needed it.

Cons

High stress, complicated, low paying position. Managers were very vague about the reason they needed to let me go and during my employment was not clear on what exactly was expected of me. They brought up a few performance issues, which I was told I had corrected, but were not telling me everything I needed to know to meet their standards.

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Caliber Collision Response
6y
Thank you for taking the time to share your feedback! We take great pride in our culture and strive to create a place where our teammates love to work. Please feel free to share any additional feedback by emailing us at Feedback@CaliberCollision.com.

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5.0
12 Apr 2026
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CEO approval
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Pros

It’s really great for real

Cons

Not many to name really

3.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are good. Some effort for consistency. I like staying busy and there is almost always something to do. Some people are nice.

Cons

I really wanted to like this company. It’s very corporate. It’s very involved. There is a lot of micromanagement. People really do act like they’re your friends and they are absolutely not. It’s hard to work somewhere for so much of your time where you truly can’t let your guard down or get too close. Everyone talks between shops, centers, regions, etc. There’s a lot of gossip throughout the company and even if you don’t think it goes somewhere, it does. It doesn’t matter if you are good at your job or a good person because they don’t care about that here. You can be entirely awful to people here and keep your job for years! I suppose that con is actually a pro because it makes it very difficult for someone to actually get fired from this company.

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