Culture turned toxic - Supervisor Calgary Zoo Employee Review

1.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Can be a great environment, with the animals, interactions with guests thrilled to be there, unforgettable moments connecting you to the great work of zoo conservation

Cons

Culture gone toxic. Due to leadership changes in the last several years, there is cross departmental lack of trust, fear of failure, no room to make mistakes and learn, micromanaging and constantly adapting to a breakneck speed of changes and emergencies. Horrible work life balance due to seven day operations, lack of proper staffing, and leadership contacting direct reports on days off and outside of work hours. Anything and everything can and will happen, frontline staff are expected to bear the burden of these situations with minimal training and no growth, development or competitive compensation is offered.

Explore other reviews about Calgary Zoo

4.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- rewarding work - kind teammates - lots of opps for collaboration - great work environment

Cons

- lots of silos - sometimes internal communication is very fragmented - large team - hard to get things done

5.0
3 Jun 2025
Recommend
CEO approval
Business outlook

Pros

One-of-a-Kind Environment: Working at the Calgary Zoo is truly a unique experience. Serving guests surrounded by beautiful landscapes and wildlife gives the job a special atmosphere you won’t find elsewhere. Friendly Team: The catering and events staff are incredibly supportive and easy to work with. There’s a real sense of camaraderie, especially during busy events. Event Variety: From weddings and corporate functions to charity events, no two shifts are the same, which keeps the job interesting. Flexible Hours: Great for students or those looking for a second job. Management was generally understanding of scheduling needs. Free Zoo Access: One of the underrated perks is visiting the zoo on your off days or during breaks.

Cons

Physically Demanding: Long hours on your feet, carrying trays, and moving equipment can be tough, especially during peak season. Weather-Dependent: Outdoor events can be tricky to work in Calgary’s unpredictable weather — you’ll need to be ready for anything. Seasonal Work: Most opportunities are during the spring/summer/fall event season. There’s less consistency during the winter months.

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