Not for permanent employment - Customer Service Representative CX Insurance Services Employee Review

Chained to a desk all day, call center work, ZERO flexibility with PTO or unpaid time off for doctor appointments, etc. that were already scheduled prior to employment or that were for emergencies, small company.. I wasn’t confident in my job security. The contract with the other insurance company was more important to them than how their employees were being treated which was annoying. Pay is too low for the insurance knowledge some of us have. The CEO definitely cared more about money than growing or helping his people be better.