Avoid! Training is non-existent! You will get no hours as part-time!! - Pharmacy Technician Trainee/Pharmacy Service Associate CVS Health Employee Review

1.0
8 Aug 2015
Recommend
CEO approval
Business outlook

Pros

They hire you on as a pharmacy tech trainee, most companies want you already certified. Pay not bad for trainee position (if you're lucky enough to get into a store where they actually train you, good luck).

Cons

When interviewed I was told I could have a full-time position, then was offered part-time. Accepted position anyway, but I was told I would get around 25 hours and was scheduled around 10 hours per week, stretched out over 3 days, so I was working 3 hr shifts!! I can't live on 10 hours a week with a child, that is insulting! On the job training was a joke, they show me half a transaction & leave me to fend for myself for the rest of the day because no one wants to be bothered to train & are too busy. Was never taught drop off, just stuck on drive through all day, and had to bother other techs if customer was dropping off CII because I didn't know what to check for. Communication with management is horrible, you walk in the first week and they're annoyed with you because you're waiting for instruction and they just expect you to jump in and work although you've never stepped foot in a pharmacy in your life! Anxiety the entire time I'm there because I feel like I'm just in the way as everyone is running around me, not saying a word to me. Things that are stressed in classroom training as MANDATORY STATE LAW I'm told not to worry about when they come up with customers. Ask for feedback and get none. Horrible work atmosphere, everyone always glum and pissed off, and you are literally ignored all day unless asking a question. As far as benefits go, I was never told how to get my employee discount, let alone how to clock in and out. CVS is a joke! All of the bad reviews I read were absolutely true!

Explore other reviews about CVS Health

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Nice atmosphere. Good Benefits.Good work/ life balance

Cons

Pay could be higher and no advancement

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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