Meh...... - FNP CVS Health Employee Review

3.0
29 Jul 2018
Recommend
CEO approval
Business outlook

Pros

No M-F 8-5, some days off during the week, 401k match, new parent 4 week paid leave (after short term disability), autonomy, no take home work, managed by licensed healthcare providers, collaborative medical directors, full time 30 hours (if you don't mind lower pay for decreased hours),

Cons

Poor healthcare benefits (go figure), Lonnng days in a tiny room (10 hours during the week, 7-8 hours on the weekends), you do ALL the tasks of 5 or more office people (Front desk, med tech, provider, office manager, janitor, IT, billing, inventory, QC), every other weekend requirement, on call 2X q 6 weeks,-you do NOT get paid your regular hourly wage for this. When the clinic is crazy you are always the only person there, constantly bombarded with more admin tasks to perform, management only cares about how many patients you see and how they can get you to see more patients with no assistance, talking about but never providing double clinics for busy season (flu shot/flu illness) and if you are approved for double clinics the second clinic is smaller and often only is supplied with a bench-no exam table, holidays are shortened hours or closures and you will have to use YOUR PTO to meet your required minimum hours for the week, slow PTO accural, actually having your PTO approved is a crap shoot-no more than 2 providers off at one time in an entire area -dont get your hopes up, you may not get your vaca request. Every year they change the bonus/pay raise structure right before its time. Managers skype you while sitting at home with their dogs barking in the background or call you while walking their dogs, heavy manager and colleague turnaround. Although kiosk is supposed to stop letting patients sign in kiosk at a certain time, they often make you late by selecting shorter visit reasons. You pretty much have to see them because they will file a complaint w the store manager and your manager. During the interview they will tell you that you can pick up extra hours but in real life this only happens in waves. You will only get extra hours if the territory is short staffed. Staffing has ebbs and flows constantly. Its all about the bottom line and they will make sure they are making the money so the company will be fine.

Explore other reviews about CVS Health

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

They have a good work environment

Cons

Have to work under constant pressure

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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