CSX is a big bureaucracy but the company culture is friendly and employees generally want to do the right thing. - Sales and Marketing Manager CSX Employee Review

4.0
14 Aug 2014
Recommend
CEO approval
Business outlook

Pros

The work and the goals are always challenging. You are part of a prestigious company that is always trying to improve. The mission - to help industrial America move its freight by rail - is important and an integral part of the US economy. Great benefits with a pension and an entirely separate, well-funded, retirement system.

Cons

Big bureaucracy - often hard to get things done. Union-influenced culture (but not as much as it used to be). Some employees are comfortable with mediocrity. Silo mentality in the different departments.

Explore other reviews about CSX

5.0
21 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance great benefits

Cons

None that can be spoke of

1.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Simple business model which is dependent on customer service.

Cons

Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

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