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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Commercial Casualty - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      14 Apr 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      100% wfh … that’s it

      Cons

      High turnover Claim dumps Leadership not available Start up company phase for their commercial lines … it’s not ready at all Training does not properly prepare you nor do the weekly 45 minute- hour trainings it’s just not sufficient enough

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1y
      Thank you for your feedback—we appreciate you taking the time to share your experience. While we're glad the 100% work-from-home option is a benefit for you, we’re sorry to hear that’s the only aspect standing out. We're always looking for ways to improve the employee experience and create a more supportive and fulfilling work environment. Please reach out and contact your CSAA HR Representative or the Speak-Up Line at 877-534-0373 (handled by a third-party vendor, available 24/7 and you may remain anonymous if you wish. This will enable us to explore the specific issue(s) you are explaining in more detail. We're grateful for your continued efforts and will keep working toward improvements that make a real difference.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      28 May 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      3.0
      8 Jun 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, work/life balance

      Cons

      health benefits are not very competitive

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer review