Overall, the people are great! Some of the groups in the app space are doing some great work. There's a ton of untapped talent potential that could truly take the company to the next level.
Cons
Generally, mid-level and Sr IT management along with the processes they refuse to address are in the way of real progress. I sense an ice berg is afoot. Many of the managers do not fit the culture, especially in the last year.
CSAA Insurance Group, a AAA Insurer Response
10y
Thank you for the feedback. We are sorry your experience at CSAA Insurance Group hasn't been as positive as expected. We will share these comments with leadership.
Explore other reviews about CSAA Insurance Group, a AAA Insurer
I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.
Cons
Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.