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CSAA Insurance Group, a AAA Insurer

Engaged employer

Avoid at all costs - Sr. Manager IT CSAA Insurance Group, a AAA Insurer Employee Review

1.0
22 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Competitive pay Above market bonuses at the expense of members and bottom line

Cons

IT senior leadership is abysmal. Mediocrity and lack of accountability is accepted as the norm. HR needs to open their eyes and address senior management problems as being problems with senior management and not the staff.

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CSAA Insurance Group, a AAA Insurer Response
2y
Thank you for taking the time to leave a review and for your feedback. We are disappointed to hear of your concerns regarding leadership, accountability, and overall management culture while working with us. As essential steps to move forward, CSAA continues to foster a culture of continuous improvement and growth. To ensure our long-term success and growth, we encourage feedback and are willing to make necessary changes. If you would like to discuss your review please reach out to Human Resources.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

1.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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