2.0
28 Oct 2008
Former employee
San Francisco, CA
Recommend
CEO approval
Business outlook
Pros
Work-life balance is well-maintained at CSAA, and there is a general feeling of care towards their members and customers at the front-line level. Also, the long-time employees show great loyalty towards the company.
Cons
Shockingly incompetent and out-of-touch upper management and a callous disregard towards the same loyal employees praised above has resulted in a trail of failed expensive projects and policies and a disastrously low morale.