1.0
18 Feb 2021
Former employee
Recommend
CEO approval
Business outlook
Pros
Base salary while you learn as new agent
Cons
Billing is terrible, old school processes, pay changing soon, not family friendly, slow moving towards career goals
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Users say... "Great people and outstanding support." "Benefits are great" "Pay is good" "Friendly and training is good" "base salary and optional medical"
Users say... "Awful upper management, pushing unrealistic metrics, typical call center issues being a completely phone" "It’s difficult to get time off." "Lacks Diversity" "There is so much favoritism with this company."