toxic, no room for growth - Customer Service Representative CMT Agency Employee Review

flexible work schedule..good pay, great management

no benefits or advancements, no insurance

The job itself is fun.

I got an email stating I was hired for a shift. I confirmed and showed up for the shift. When I arrived, I went online to check in. I didn’t see the job on my account so I texted my manager to find out what was going on. Since I knew I was hired for the job, I stayed to complete my shift, thinking there was some technical issue going on with the online platform. I didn’t want to get in trouble for being a no show. About 4 hours later, my manager got back to me stating the shift was cancelled. I never received any prior notice of this cancellation and I checked my email history numerous times to make sure. Since she indicated that I would not be paid, I decided to contact the owner of the company. He said there is nothing he can do and said I should have checked my online account before showing up for my shift. The only reason why I ever log in to my account is to check in after arriving to the store and to write my report. I had no reason to think my shift was canceled, so why would I check my account before showing up for a shift? It is not my responsibly to make sure a shift still exists when I have an email confirming I am hired. I never got paid and never got an apology. This company is extremely unprofessional and doesn’t take responsibility for their mistakes.