Pros
The work is really easy and simple. Nice pay. Good benefits.
Cons
Clear members are by far the rudest and aggressive customers I’ve ever encountered and I’ve been working in customer services since I was in school. They will verbally and physically abuse you and there’s nothing you can do about it or that’s what management tells us. Almost every manager I’ve worked with at Clear are egotistical and abuse their power. Clear is a private company so that means Clear can do whatever Clear wants to do, which also means your job isn’t secured. It’s always everyone/anyone word over your word. The attendance policy is horrible. We have a point system that mangers don’t keep up with. ATL location is the busiest so the work load is outrageous. We’re always short staffed and late taking our VERY SHORT breaks because of “business needs.” Seems to me “business needs” more ambassadors. This is a job where you have to read the handbook before signing if not you’re not safe and you won’t find out until it’s too late. It isn’t worth the stress nor your peace.