Good experience - Sales Associate CITY HOME Employee Review

3.0
28 Aug 2024
Recommend
CEO approval
Business outlook

Pros

*Great way to sharpen your sales skills *coworkers turn to friends *Meet great customers and connections *commission is decent when you sell mattresses *dress professional *they recognize you when sales are high

Cons

*Micro manage even the top producers. *Less motivation in the culture. Management doesn’t motivate when sales personal are burned out. (Took away essential bonus and pay structure that helped stay afloat the average sales person.) *only give unhealthy food for the staff…(A company of this size should feed there staff heathy food as part of a good culture.)

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CITY HOME Response
1y
We appreciate your thorough feedback. We are working on improving the Sales component of our business and just adjusted the goals tied into the bonuses so that they are easier to hit. We are also investing in more inventory.

Explore other reviews about CITY HOME

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

Cons

Not much. Great place in general.

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CITY HOME Response
1mo
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!
1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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