Great place to work for a family culture, continuous improvement, and growth opportunities! - Senior Corporate Counsel, Litigation CITY HOME Employee Review

4.0
16 Oct 2023
Recommend
CEO approval
Business outlook

Pros

City offers an excellent culture within all of the different teams and departments. They have mastered the work-life balance and truly strive to maintain the balance for all employees. The company is extremely transparent with decision making, growth, profits, at all levels of the company. The encourage employees to get involved with charities, internal employee groups, and providing insightful suggestions and pointing out issues and problems. The proactive approach to becoming not just a company that is successful but the focus on making each employee more successful, a better problem solver, and accountable for their own success are a few of the benefits of being part of the City family. another bonus would be the flexibility of remote/hybrid working as City allows associates to be employed while living in another state.

Cons

If I had to point out some flaws, I would say that some workloads are not balanced due to limits on hiring. The company salaries are on the lower end, however, there is more to job satisfaction than just salary and City has great benefits. There seems to be a disconnect from the corporate side to the laborers in the warehouse, which is common given the size of the company and exponential growth in just few years. With this type o growth there are always those that don't like change and there are a few teams who do not like the thought of changes being made, even if for the better.

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CITY HOME Response
2y
Thank you for your thorough review. For somebody who hasn't been a full year with the company, your understanding of CITY's operating system is outstanding. Your valuable comments will be passed on through the appropriate channels.

Explore other reviews about CITY HOME

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

Cons

Not much. Great place in general.

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CITY HOME Response
1mo
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!
1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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