Gone downhill - Anonymous employee CITY HOME Employee Review

2.0
19 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

City furniture was a great place to get retail experience and learn how to handle customers. When I started there in 2017 it was great but got progressively worse. I loved my management team, they taught me so much.

Cons

No such thing as sick time unless you wanted to get a doctors note for one day out. No holidays or weekends off. You could get a weekend off but would have to work 10 days plus until your next day. ZERO work life balance, especially in managerial roles. They always wanted you to push for the services (which rarely helped customers). Once Andrew took over there was a major shift in company culture. Keith definitely ran it better, he was great.

Explore other reviews about CITY HOME

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

Cons

Not much. Great place in general.

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CITY HOME Response
1mo
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!
1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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