Great Culture and organization to be part of . - Director of Ecommerce CITY HOME Employee Review

4.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

City is a great place to work. Great balance of work-life and several ways they recognize employees contributions on an ongoing basis. There is a wonderful culture and clear goal setting and alignment across the organization which helps us all focus on achieving the same goals. Most importantly you can really control your own career momentum here if you are willing to be present and involved in the culture.

Cons

401K matching is loose on if it will happen each year and the percentage is unclear. The benefits program is getting better but still has way to go to be competitive with best in class.

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CITY HOME Response
4mo
Thank you for sharing such thoughtful feedback! We’re glad to hear you value CITY’s culture, work-life balance, and the ability to grow your career through involvement and alignment. We also appreciate your transparency around benefits. Your input helps us continue improving our Total Rewards and benefits.

Explore other reviews about CITY HOME

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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