10 Years and a steady, undeniable decline which makes me sad to see. - Executive Account Manager CDW Employee Review

1.0
17 Jul 2014
Recommend
CEO approval
Business outlook

Pros

You can make a ton of money and if you get the right manager, you can little/no oversight. Vendors provide a ton of perks, free concerts, ballgames, a happy hour every night of the week, free lunches, etc. There are a decent amount of good people left working there

Cons

They've cut pay every single year since I started in 2004. Literally every single year. And account managers have the same base salary($25k) they did as long as anybody I know that works there can remember(15+ years). They have a focused effort to devalue the role of account manager and have consistently been stepping down compensation more drastically in recent years. The caliber of people they've hired the last five years is really, really bad, so a lot of your coworkers are there because nobody else will hire them and they're willing to work for $25k. The fact that they've hired a lot of terrible people recently has also had a bad effect on morale. It's never been lower since I started. Even people making top dollar hate their jobs. Also there is zero career path. If you dream of being a sales manager, well keep dreaming--last I heard that job starts out at an amazing $45k base salary.

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5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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