The free food and wine comes with a catch . The COL role is a dumping ground . You have no team to manage most of the work is done by you or a ticket based queue system . There are a lot of challenges due to minimal resources and lack of automation . This company has a great platform but they’re growing too fast to handle enterprise models and largely known clients . They have too many leaders trying to grow the business who have never been in the HRO world outside of this company and they don’t know how to restructure and manage . The company has a hard time taking feedback and realizing how they need to shift and grow . The sales team should be on a blackout period .